This information is relevant to government agencies and will not impact the general public.
Landgate is upgrading its property valuation system, responsible for producing over one million rating and taxing valuations annually across the entire state. An opportunity to leverage cutting-edge technologies, ultimately improving service delivery for Landgate's clients (government agencies) and streamlining valuation processes.
With the existing system having served for a quarter of a century, this upgrade is essential for maintaining operational continuity. The initiative not only conforms to government digital standards but also strengthens cybersecurity measures. Anticipating increased demand for valuation services, the upgrade aims to improve operational process efficiency and meet future growth needs across the sector.
The benefits and what is changing
To deliver an improved valuation system with as little disruption to our clients as possible. Our aim is to provide an enhanced user experience through the development and release of a new valuation services system, providing greater cybersecurity measures and streamlining valuation processes.
With one location for everything, the new Client Portal will enable users to submit, track and interact directly with the Landgate team on product and service requests.
The aim is to launch this new system in early December 2024 (subject to change) to avoid the high pressures of their rates and taxes delivery timeframes.
All current integrations, including the supply of valuations rolls and schedules, are anticipated to seamlessly flow to and from the new system. The project team are migrating current integrations to the new system. Clients who are likely to be affected will be engaged and provided support well in advance of the launch, to enable a smooth transition.
Existing users with access to Valsys Online will continue to have access to the self-service data via the new Client Portal, including additional services.
In the months leading up to the new system’s launch, we will reach out to clients with training materials to help support a smooth transition across to the new valuation system.
We intend to provide project updates as we move towards the release, so stay tuned for more information over the coming months. In the meantime, if you have questions or would like to talk to someone about the new valuation system, please contact newvaluationsystem@landgate.wa.gov.au.
Please note that any dates mentioned within this communication are subject to change.