Customer Information Bulletin 452: July 2026

Register survivorship applications faster with electronic lodgement

Landgate is committed to improving electronic document capability and has now enabled auto-examination of electronically lodged survivorship applications, allowing eligible applications to be examined, processed and registered within seconds. 

The benefits of electronic lodgement include: 

• Streamlining the lodgement process; 
• Reducing opportunity for document errors; and      
• Faster registration timeframes 

Please refer to Latest news on Electronic Conveyancing for further information on electronic lodgement. 

Privacy updates now available 

From 1 July 2026, you'll notice clearer privacy information when interacting with Landgate.  

These updates align with WA's new privacy law, the Privacy and Responsible Information Sharing Act 2024 (PRIS Act), and help ensure you are informed about how and why your personal information is collected and used. 

The type of information Landgate collects has not changed. We have always collected personal information to deliver services, meet legal obligations, and respond to enquiries and transactions. 

What’s changing? 

• You'll notice clearer privacy information across our online services, forms and other ways you interact with us. 
• Our Privacy Policy has been updated. 
• We’ve developed Collection Notices that explain how your personal information is handled by Landgate for specific services and customer interactions. 

Important: If you have previously downloaded a Landgate form on your desktop, please ensure you now access the latest version available on our website which includes our privacy statement in accordance with the PRIS Act. 

Questions? 
Contact us and we’ll be happy to assist. 

The PRIS Act introduces a new regulatory framework that applies across the WA public sector. To learn more about your privacy rights when interacting with the WA public sector visit the Office of the Information Commissioner (WA). 

ELNO service fees 

The NSW Independent Pricing and Regulatory Tribunal (IPART) has released a Draft Report as part of its review of Electronic Lodgment Network Operator (ELNO) service fees. 

The Draft Report proposes: 

• ELNO service fees for transactions and closely related services should continue to be subject to price regulation; and that this price regulation should apply only to PEXA, as the ELNO with substantial market power. 
• A regulatory period of 4 years, from 1 July 2027 to 30 June 2031. 
• That the fees for transfer transactions be reduced in 2027-28; and then increase with the change in the CPI from 2028-29 to 2030-31. 
• That all other fees remain unchanged in real terms, increasing with the change in CPI each year. 
• That ELNO service fees should be nationally consistent. 

IPART are seeking feedback from all interested stakeholders on the Draft Report. You can:

• make a submission by 14 August 2026 and/or 
• attend our public hearing on 21 July 2026. 

View the Draft Report via the ARNECC website.